Mobile Monthly Subscription
Convenient and cost-efficient price plans by Saunalahti, with or without discounted phones.
A Finnish ID number and credit information or a deposit of 300-600 € required.
Mobile Prepaid
Pay-as-you-go mobile services without contracts.
Fixed Phone
Kotipuhelin offers basic services for communications.
It is available in the regions of Helsinki, Riihimäki, Tampere, Jyväskylä, Joensuu, Turku, Lieto, Paimio, Piikkiö and Sauvo.
Calling
Dial + or 999 to get the international prefix, then the country code and the number you are calling.
Consult our prices
Mobile Broadband
3G mobile connection by Saunalahti.
Available throughout Elisa's 3G network
ADSL
Connection via telephone cable 1-24 Mbit/s.
Available in several regions.
Broadband Instant
Easy-to-install cable connection 600 kbit/s - 100 Mbit/s.
Available for households connected to Elisa's cable TV network e.g in Helsinki, Espoo, Vantaa, Sipoo, Järvenpää, Kerava, Tuusula, Nurmijärvi, Kirkkonummi, Inkoo,Tampere, Jyväskylä, Joensuu and Riihimäki.
Broadband Super
Ultra fast fibre connection 1-100 Mbit/s.
Available for properties connected to Elisa's fibre network e.g. in limited properties in Helsinki, Espoo, Vantaa, Sipoo, Järvenpää, Kerava, Tuusula, Nurmijärvi, Kirkkonummi, Inkoo, Tampere, Jyväskylä, Joensuu and Riihimäki.
Cable-TV
Elisa offers cable subscriptions in Finland.
Cable subscriptions are available in all buildings connected to the Elisa cable network area in the regions of Helsinki, Järvenpää, Kerava, Tuusula, Kirkkonummi, Veikkola, Klaukkala, Nurmijärvi, Rajamäki, Sipoo, Mäntsälä, Vantaa, Espoo, Riihimäki, Jyväskylä, Jyväskylän maalaiskunta, Muurame, Joensuu and Lehmo. As a cable subscriber you can easily obtain an broadband connection via cable.
Customer Service
Customer Service
050 950 500 (local/mobile charge)
Mon-Fri 8 am - 8 pm, Sat 9 am - 4:30 pm
Our Customer Service helps you in all questions related to subscriptions, services and invoicing.
Problem Hotline
050 960 600 (local/mobile charge)
Fault notifications and lost devices 24/7
Please call our Problem Hotline in case there is a fault in your Elisa service or to report a stolen or lost mobile phone.
Helpdesk
0600 96 060 (0,89 /min + local/mobile charge)
Mon-Fri 8 am - 8 pm, Sat 9 am - 4:30 pm
The Helpdesk gives assistance in using Elisa's services or devices.
When calling from abroad, please use the numbers +358 50 950 500 and +358 50 960 600 and +358 600 96 060